Last updated: 15 January 2026

1. Who we are

Top Notch Decorators Ltd (“we”, “us”, “our”) is a private limited company registered in England and Wales.

Company name: Top Notch Decorators Ltd

Company number: 14550962

VAT number: 499 6954 95

Registered office: 6 River Park View, Orpington BR6 0NA, United Kingdom

Email: info@topnotchdecorators.co.uk

Phone: 07427 861155

2. What personal data we collect

We may collect and process the following personal data:

a) Contact forms

When you submit a form on our website, we may collect:

• Name

• Email address

• Phone number

• Address or location (if provided)

• Details about your enquiry or project

This data is used only to respond to your enquiry and provide a quote or service.

b) Website usage data

We use Google Analytics to collect anonymous information such as:

• Pages visited

• Time spent on pages

• Device and browser type

• General location (non-precise)

This helps us improve our website and services.

c) Security & spam prevention

We use Google reCAPTCHA to protect our forms from spam and abuse. This may collect information such as:

• IP address

• Browser behaviour

This data is processed according to Google’s privacy policy.

3. How we use your data

We use your personal data to:

• Respond to enquiries

• Provide quotes and services

• Communicate about your project

• Improve website performance and user experience

• Protect our website from spam and abuse

We do not sell or rent your personal data.

4. Legal basis for processing

We process personal data under the following lawful bases:

• Consent – when you submit a contact form

• Legitimate interest – to respond to enquiries and improve our services

• Legal obligation – where required by law (e.g. invoicing, tax)

5. Cookies

We use cookies on our website.

Full details are available in our Cookie Policy.

We use CookieYes to manage cookie consent and preferences.

6. Data sharing

We may share limited data with trusted third parties only where necessary, including:

• Google Analytics

• Google reCAPTCHA

These providers process data in accordance with their own privacy policies and GDPR obligations.

We may also share limited data with our website hosting provider and email service provider where necessary to operate our website and respond to enquiries.

7. International Data Transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved under UK GDPR.

8. Data retention

We keep personal data only for as long as necessary:

• Enquiry data is kept for business and legal purposes

• Analytics data is retained according to Google’s settings

• Enquiry and contact data is typically retained for up to 24 months after the last communication, unless a longer retention period is required for legal, accounting or contractual purposes.

9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, contact us at info@topnotchdecorators.co.uk.

10. Complaints

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.
Website: https://www.ico.org.uk

11. Automated Decision-Making

We do not use automated decision-making or profiling in relation to personal data collected through our website.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 info@topnotchdecorators.co.uk

📞 07427 861155